Health and Exercise

It’s a fact – the spa is a big industry and is still expanding. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, identifying several interesting craze for spas in 2010:

Customer Service. Nothing beats a great customer service! You could hand the most expensive spa treatment, but when the client isn’t contented with her spa experience, it’s tantamount to nothing. “In fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re meeting consumers’ needs…” Spas must adopt improved ways then to give the clients a more satisfying spa experience.

Spa Sampling Menus. This is a primary way to allow spa clients get a sort of “preview” of the several treatments that they’re considering.

Spa Partnerships. This lets spas to expand their reach by building partnerships with local businesses that may also gain from them. By doing so, spas are able to advance their business and increase the number of clients by taking the spa closer to the clients. Different strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?

Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will carry on being influential in assisting spa-goers create decision from what to where of spa. Needless to say, spas should take advantage of social media to accumulate clients.

Beauty Rest. Not yet very popular, but a tempting choice like this can certainly increase the total of spa visits. This simply means having that spare time at the spa to catch some forty winks while enjoying a relaxing massage. Or quite more appealing is to just book a room in a spa filled with calming aroma to catch up with your sleep.

These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa visits.

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